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Privacy & Cookies Policy

Last Updated: August 2026

Privacy & Cookies Policy

ACE Inn & Resort Pvt Ltd values your privacy and is dedicated to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our website or stay with us.

1. Information We Collect

  • Personal Details: Information provided during booking or check-in, including your name, email address, phone number, physical address, and government-issued ID details.

  • Payment Information: Payment card or transaction details processed securely via certified third-party payment gateways.

  • Technical & Browsing Data: IP addresses, browser types, device information, and pages visited on our website.

2. How We Use Your Information

  • To process, confirm, and manage your hotel reservations and stay.

  • To communicate important booking updates, invoices, and customer support.

  • To comply with local legal regulations and statutory police reporting requirements.

  • We strictly do not sell, rent, or trade your personal information to third parties for commercial purposes.

3. Data Security & Confidentiality

  • All guest records are kept confidential and accessed only by authorized personnel for legitimate business and legal purposes.

  • CCTV footage in public areas is recorded solely for guest safety and security, retained for up to 10 days, and disclosed only to authorized government authorities upon valid legal request.

4. Cookies Policy

  • Our website uses standard web cookies to enhance site functionality, analyze traffic, and offer you a smoother browsing experience.

  • You can adjust your web browser settings to block or disable cookies, though some features of our website may not function as intended without them.

5. Contact Us

For any questions regarding these policies, please reach out to us:​

  • Legal Entity: ACE Inn & Resort Pvt Ltd

  • Address: Plot No 4&5, Opp Bombay Wala Sweets, Hingna Wadi Road, M.I.D.C, Nagpur, Maharashtra - 440016

  • Email: hotelaceinn8@gmail.com

  • Phone: +91 93261 87008 / +91 91580 08112 / +91 83798 97008

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